The product is fine, but the color doesn't look as advertised. The actual product looks grayish as opposed to a true pearl-like color.The quality is not as good as I expected.It seemed different quality to my original bagsI am a customer from China, English is foreign language to me, so I rarely write review for things I brought on Amazon in case mislead other customers because of my poor English.I only provide my comments to either superior products beyond my expectation or rubbish . This luggage is the latter.After I brought this suitcase, I used it a couple of times, and I also put an 'fragile' tag on it when take flight. However, the suitcase broke from the 'connecting parts'(sorry for my poor English, I do not know what the proper word is to describe it, please see pictures). Luckily, samsonite provides 10 years warranty for it, I sent it for repair, they changed both connecting parts with new ones, I was satisfied with the service at the beginning. However, when I put my stuffs into the suitcase for my next trip, I suddenly noticed one of the two connecting parts broke AGAIN, even without any usage...Even though this is a fancy suitcase with super light material and 10 year warranty, but the poor quality of it really made me upset and disappointed , especially when you are happily going to travel , then suddenly found it was broken AGAIN.I bought this case at the end of March and have had to return it. I love the colour and the weight and was delighted with the purchase. Unfortunately there is a weakness in the supports and one of them has loosened. They are very frail. I notice that another review shows the same problem. I am so disappointed as I have always used Samsonite and now have to search for something else.Within six months of purchase this has happened ... (see picture) this case had airline regulation weight in it but wasn't strong enough to withstand being chucked around by baggage handlers. The force has smashed the wheel in. There's almost nothing to this case ... so the one thing it needs to do for the price is to be incredibly strong. It isn't.I now have 2 of these cases, my first one (Black) I actually gave a 1 star rating to because a wheel fell off while away on holiday, however I was very pleased with the efficiency of Samsonite to fix the issue, I went to a Samsonite store (even though I bought from Amazon) they fixed it in 3 days. Since its been fixed it has been extensively used and no issues so very happy with the black one now. I bought this red one for my Partner have not used it yet but very pleased with it, I see they made some changes to the wheels so I'm guessing the old problem has been engineered out. I registered both cases on the Samsonite Guarantee site and I think that smoothed the waters when I needed to get the other one fixed.Je suis totalement consternée et extrèmement décue. J'ai acheté ce modèle de valise fin avril dernier malgré le prix excessif soit disant pour sa robustesse.Or,je viens juste de m'en servir pour la première fois ce week-end. Je n'ai même pas pris l'avion, juste un déplacement en voiture...et là, problème pour faire rouler ma valise lors du trajet retour. Et qu'est ce que je constate en regardant mieux une fois arrivée chez moi? il manque une vis à une des roues !!! impassable chez Samsonite réputée pour la robustesse de ses valises?!!! et bien oui dès la première utilisation !!!Aussi, j'aimerai tout de même à ce prix avoir une valise neuve en parfait état de marche. Aussi, que dois je faire pour la faire réparer? est-ce possible de m'envoyer la pièce défectueuse?Je compte vraiment sur Amazon pour s'occuper du traitement de ma demande et me tenir informer de la suite donnéeDans l'attente de vous lirecordialement